Condor Airlines is one of the most celebrated German airlines that run flights from locations in Europe, North America, and other continents. Knowing the Condor Airlines Cancellation Policy by a traveler helps avoid unnecessary charges and hassle at their end. Still, there are many options to change or cancel your travel to enjoy under Condor Airlines. This article is going to explain the 24-hour risk-free window period, rebooking policies, Condor cancellation policy, and refund procedures.
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Condor Airlines Cancellation Policy depends on the kind of fare and the time of the cancellation. Therefore, Below is a summary of the main ideas:
- Full Refund for Cancellations: You are eligible for a full refund if you cancel your flight within 7 days of being confirmed that it will be delayed over 5 hours.
- Flexible Fares: If a passenger books a Flex Plus reservation, they are allowed to cancel or change their flight free of charge provided they do it at least 24 hours before the scheduled departure time of the first flight.
- Non-refundable Fares: You can not cancel Non-refundable Fares.
Additional Cancellation Terms:
Depending on the fare type, cancellation date, and the requirements that apply to your ticket, these terms and penalties can vary.
Condor Airlines 24 hours Cancellation Policy
Condor Airlines adheres to the Department of Transportation’s 24-hour cancellation policy on travel into and from the United States. It also has these highlights:
- No-risk Window: This offer is only in U.S.-bound travel or back to the United States and may cancel any type of ticket within 24 hours upon booking, then you will receive a full refund.
- All Fare Types: You can cancel any reservation during the risk-free window.
- Short-term Bookings: You can also cancel a flight within 24 hours of making the reservation. In any other case, refunds are only applicable outside this timeframe, but according to fare-specific cancellation or refund policies.
How to Cancel a Condor Airlines?
Cancel your booking with Condor Airlines through several contact options. To cancel your booking, you can follow the instructions below:
- Call customer service: If you have queries, just call the Condor customer service team for further assistance.
- Toll-free: 1-866-960-7915 (USA and Canada)
- All Other Countries: +49 (0) 6171 6988920
- IVR Instructions: An Interactive Voice Response will guide you through the process.
- Call an Agent: You can cancel your booking over the telephone once you have spoken to an agent.
- Visit Airport Ticket Counters: You can also cancel your reservation at an airport ticket counter and Condor sales office.
Condor Airlines Cancellation Fees
The cancellation costs of Condor Airlines vary depending on the type of fare and itinerary. Specifically, The cancellation costs for the different price classes are as follows:
Ticket Type | Fees (Long-haul Flights) | Fees (Short- and Medium-haul Flights) |
Economy Light & Classic | Non-cancellable, non-refundable | Non-cancellable, non-refundable |
Economy Flex | From USD 100 per passenger/route | EUR 100 per passenger/route |
Economy Flex Plus | Free cancellation | Free cancellation |
Premium Economy Classic | Non-cancellable, non-refundable | N/A |
Premium Economy Flex | From USD 150 per passenger/route | N/A |
Premium Economy Flex Plus | Free cancellation | N/A |
Business Classic | Non-cancellable, non-refundable | Non-cancellable, non-refundable |
Business Flex | From USD 200 per passenger/flight | From USD 100 per passenger/route |
Business Flex Plus | Free cancellation | Free cancellation |
Condor Airlines Cancellation Refund Policy
The refund policy of Condor Airlines varies according to the type of fare booked and the amount of time before the scheduled flight is canceled. The following are things that you ought to know:
- Eligibility of Refund: Refunds are eligible only for fares booked as Flex and Flex Plus. Fares such as Economy Light, Economy Classic, or similar ones are not available for refunds.
- Flight Cancellations: If the flight is canceled or appears to be significantly delayed (more than five hours), Condor will fully reimburse you, regardless of your class fare.
- Processing Time: In general, refunds are processed within 7-10 business days from the original payment. However, this might differ in any situation.
- Refund Process: According to your preference, refunds are transferred back to the original mode of payment or credited in flight for future bookings.
How to get a refund from Condor Airlines?
To call for a refund from Condor Airlines, you can follow the following procedures:
- Contact Customer Care: You can reach Condor’s customer care executives by calling them at the above numbers or, online.
- Booking Details: Please ensure that you give all relevant booking details to allow us to verify your identity and receive your refund.
- Refund Confirmation: Condor shall confirm the value of your refund and process it through in case you qualify.
- Processing Time: In general, it takes 7 to 10 days for a refund to reflect in your account.
Conclusion
Condor cancellation policy has flexible fare options that allow you to change or cancel your flight for free. All the flights to the United States are under a 24-hour risk-free cancellation window, which gives you an extra grace period to change your plans without having to incur penalty fees. so Make sure to pay special attention to the conditions stated in your ticket to avoid being levied for cancellations or missing out on refunds.
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FAQs-
A. Yes, Condor Airlines permits refunds only for Flex Plus fares or in cases of flight delays.
A. Yes, Condor has a 24-hour cancellation policy.
A. Yes, you can cancel Condor Air Flight after booking.
A. Condor rebooking fees depend on fare type.
A. You can cancel a flight ticket from Condor Airlines by contacting customer service, visiting a sales office, or canceling at an airport ticket counter.