Kenya Airways Cancellation Policy

We know that it can be a struggle to cancel a confirmed booking. But it can be very easy if you book your ticket with Kenya Airways. Therefore, keep on reading to know the Kenya Airways cancellation policy. Canceling a ticket with an airline like Kenya Airways is simple because they are recognized as one of the best airlines in the industry that offer a great experience during all stages of air travel and therefore, satisfy various passenger requirements. Based in Embakasi, Nairobi, in 1977, Kenya Airways operates as the flag carrier airline. In 2010, the airline became a member of the African Airlines Association and has also been a part of the SkyTeam alliance.

Kenya Airways Cancellation Policy

Kenya Airways comes with a traveler-friendly cancellation option in the context of travelers having different needs, owing to different developments. Below are key features of the Kenya Airways customer cancellation policy:

• Passenger’s confirmed ticket according to Kenya Airways’ policy can be even canceled.
• If you cancel your flight ticket within 24 hours of making payment, you will get a full refund.
• Service Fee: If you cancel your flight after 24 hours, you will have to pay a cancellation fee.
• Special Condition: Kenya Airways undertakes total repayment for sympathy in difficult times in case of the death of a family member.
• Refund Process: Refunds are based on the kind of ticket purchased, providing transparency and equity to all travelers.

How to cancel Kenya Airways Flight ticket?

When it comes to canceling your ticket, Kenya Airways makes special steps to ensure a seamless process. Here are the detailed steps.

Kenya Airways Flight Cancellation Online:

• Visit Kenya Airways’ official website, Kenya-airways.com.
• To access your account, enter your email address and password.
• Select the ‘My Trip’ tab.
• On the following page, you will see a list of your flights. Select the appropriate booking.
• Please provide your last name and booking reference number.
• Before going, make sure all of the details are right.
• Pay the applicable fees.
• Kenya Airways will send you an email confirming your cancellation.

If you prefer not to cancel your Kenya Airways flight online, you have the following offline options:

• To cancel your flight, call the airline customer support number.
• You can also cancel your flight at the Airport Ticket counter.

Conclusion

Kenya Airways has a policy that makes it easy and convenient to cancel the flight either online or via phone have been useful for every customer regardless of travel plan. Be it canceling a flight on their website or calling in and speaking with someone, it’s pretty simple and fast. You can also refer to Skyblue Trips, if you need any further assistance or if you would like to make this process easier.

If you want to know about Thai Airways Cancellation Policy, Please go through this link.

FAQs-