China Eastern Cancellation Policy

China Eastern Airlines is a major airline in Asia and has various options to cancel and claim a refund according to the diverse requirements of its clients. A passenger can save time on a delay and change plans at the last minute if he or she knows about the airline’s policies. The following information summarizes China Eastern Airlines’ policy on cancellation and refund, including in-depth information on essential conditions, fees, and processes.

China Eastern Cancellation Policy

With China Eastern Airlines’ liberal cancellation policy, it does not prove much of a problem for a traveler to handle his bookings in varied scenarios. Here are the key points:

Full Refund Scenarios-

The following are the scenarios under which you can cancel your ticket and you won’t be charged any cancellation fee and you can have a complete refund:

• Flight Rescheduling:

If China Eastern fails to provide a suitable alternative or your flight schedule is changed and the new flight time does not suit you.

• Flight Cancellation or Delays:

If China Eastern stops at your destination, does not provide a reserved seat or class, or makes you miss a connecting flight for which you have a confirmed reservation.

In these cases, passengers are entitled to these alternatives:

• Accept the next flight available without charge.
• Have their ticket’s validity extended without charge.
• Change their destination (any applicable excess fare will be refunded; fare difference applies).
• If China Eastern accepts, fly on another airline
• Requisition for a refund without penalty

24-Hour Cancellation Policy:

When you make a reservation on a flight into or out of the U.S. at least seven days before the date of travel, you have the right to cancel that reservation within 24 hours of making it and receive a full refund.

• Death or Illness:

If a passenger or his partner carries a valid medical or death certificate, he can cancel his booking without being imposed any type of penalty.

• Travel Restrictions for Pets:

You may cancel your booking and seek a refund or free change in flight if the weather does not permit your pet to travel.

Non-Restricted Tickets:

• If you cancel a non-refundable ticket, you usually lose the entire cost (taxes excluded). The 24-hour cancellation window is one exception, though.
• Illness, death, or airline-initiated flight delays.

How to Cancel China Eastern Flight Tickets?

Steps to cancel a China Eastern Airlines reservation

1. Go to the China Eastern Airlines website
2. Click on Manage Booking
3. In the required fields, fill in your ticket number, first name, middle name, and last name.
4. To access the details of your reservation, click Manage Booking
5. To complete the process, click on Flight Cancellation and then follow the instructions on the screen.

China Eastern Airlines Cancellation Fee

The distance of the flight would vary the cancellation fee:

1. €250 for flights up to 1,500 km.
2. €400 for flights between 1,500 and 3,500 km or more than 1,500 km within the EU.
3. €600 for flights more than 3,500 kilometers.

China Eastern Airlines Reimbursement Policy

For other flight cancellations or delays on account of reasons not controlled by China Eastern Airlines, traveling passengers may file a claim for reimbursement.

Compensation for Delay: Non-EU Routes

• 4-8 hours delayed: CNY 200
• Above 8 hours delayed: CNY 400

EU Flights

The reward is based on the distance traveled by your flight if your flight is flying from or within the EU:

• €250 for distances under 1,500 km.
• €400 for distances between 1,500 and 3,500 km or within a distance greater than 1,500 km within the EU.
• €600 for flights over 3,500 km.

Important Details:

• No cancellation refund if canceled due to circumstances beyond the power of the company to control, including “adverse weather conditions” or strikes.
• Cancellation more than 14 days before the scheduled departure date; no compensation.

China Eastern Airlines Refund Policy

The type of ticket and the conditions for payment in the fare decide which amount is paid back as follows:

Refund Policy:

• The airline will issue all refunds within the validity period of the ticket.
• All voluntary refund requests are executed at the time of sale or over a booking channel.
• For paper tickets, all flight coupons should be returned to be able to process the refund.

Lost Tickets:

• The airline provides replacement refunds for lost tickets if the date of the ticket has expired, upon submission of evidence and insurance.
• Refund due to Death or Illness: Passengers can receive a replacement for illness or death without service fees if they submit the adequate documents in time.

Voluntary and Involuntary Refunds:

• Involuntary Refunds: Refund with full compensation without any charges (airline-related).
• Voluntary Refunds Sought by the Traveler: The amount refundable is determined after making any applicable charges known.

Restraints on Refund:

• No refund is admissible for travels that the traveler decides to abandon at stopover points.
• You should lodge refund claims within the prescribed time frame.

Conclusion

China Eastern Airlines is more or less about giving flexibility and confidence by considering sudden interruptions and peculiar situations. Knowing such policies by an airline ensures that your travel process will be very smooth, and you can also be able to solve certain issues that come your way.

If you want to know about EgyptAir Cancellation Policy, Then Read more.

FAQs-