In conditions of force cancellation or unexpected changes in plans, being aware of your airline’s policy on cancellations can make a difference. TAP Air Portugal is one such leading carrier in the global aviation business that offers travelers a disciplined way of attending to cancellations. It has been design to bring flexibility and clarity into play so that you may change your travel plans with minimum hassle. This overview will help you get through the TAP Air Portugal cancellation policy: conditions to cancel a flight, possible costs, and refunds or rebooking.
TAP Air Portugal Cancellation Policy
When canceling a TAP Air Portugal flight, it’s critical to understand their cancellation policy to prevent incurring excessive fees. Outline of the major points of this policy includes:
- Timing of Cancellation: To qualify for the TAP Air Portugal 24-hour cancellation policy, make your reservation at least seven days before departure.
- Free Cancellation Window: If you do so within 24 hours of making a reservation for TAP Air Portugal, it’s for free. However, if you do so within the 24-hour window from the time of flying, you will be charge.
- Extraordinary Circumstances: This involves illness, legal circumstances, appointment with a doctor, or death; all are for free.
- Airline-Initiate Cancellations: If TAP Air Portugal cancels your flight for reasons such as technical concerns, weather, or government rules, you will not be charge for it. Moreover, this facility also saves part of the TAP itinerary for your future journeys.
- Extended Delays: In the case of two to three-hour delays, you will not be charged extra. You can also rebook without extra charges.
- Ticket Insurance: You can always cancel your ticket at any time if you have TAP Air Portugal ticket insurance and get a full refund instantly.
- TAP Miles & Go Program: Passengers who avail of the TAP Miles & Go program do not pay any cancellation fee with TAP Air Portugal.
Knowing TAP Air Portugal’s Cancellation Policy will ensure you handle cancellations effectively and avoid unnecessary costs.
24-Hour Cancellation Policy
TAP Air Portugal TAP Air Portugal allows passengers to cancel tickets within 24 hours of reservation, with a refund made, minus processing fees. Key features are as follows:
- Refund Processing Fees: EUR 45 for flights between continents, EUR 30 for flights within them.
- Eligible Tickets: Any kind of fare is permitted in the type admissible, even non-refundable fares.
- Type of Refund: The refunds can be made by issuing non-refundable vouchers, which must be consumed before the year of issuance of the ticket.
Conditions of Refund:
- The refund requests are treated as no-shows if made 24 hours before the departure of the flight and will be subject to the fare rules for reimbursement.
- Refund requests are accepted only over call.
- The refund must be sought with the travel agency if the ticket was done via them.
How to cancel a TAP Air flight ticket?
You can cancel a TAP Air Portugal flight ticket either with or without a fee, based on when the flight was cancel. The steps to do it are explain here:
Cancel Online:
- Open TAP Air Portugal’s official website and log in.
- Tap on the option “Manage Booking.”
- Enter the reservation number and your last name.
- Press “View Booking.”
- Press “Cancel” and fill out the details for the flight’s cancellation.
- Now, pay the cancellation fee, if any, and get the confirmation on your registered device.
Cancel by Phone:
- In case of any problem doing it online, dial +1(800) 903-7914, which is the TAP Air Portugal customer service number.
- Provide the booking details to the agent and inform them that you wish to cancel your flight.
- Make the payment for cancellation fees via phone according to the instructions.
TAP Portugal Cancellation Fee
The fare type and the itinerary of the flight will determine the cancellation fee. Here are the details:
Flights Europe and North Africa (Before Departure):
- Classic & Economy Saver: Not Possible.
- Executive and Economy Plus: No fees at all.
- Top Executive and Economy Plus: No fees at all.
Flights Intercontinental (Before Departure):
- Basic & Economy Saver: Not Possible.
- Economy Classic & Executive: Cancellation charges start from as low as EUR 115 (approx. USD 125 or CAD 160) for single tickets. The return ticket comes out at x2.
- Top Executive and Economy Plus: No charge in case of cancellation.
TAP Air Portugal Refund Policy
TAP Portugal’s detailed refund policy includes conditions for processing involuntary returns, covering different types of prices and ticket charge refunds. Key points include:
- Restrictions on payment and refund: Depending on restrictions on the refund, the payer or his designated recipient will be paid back if your ticket was purchased by someone else.
- Documents to be submitted: Unless the ticket is lost, you are supposed to hand in your ticket and any unused coupons.
- Refunding agency Voluntary refunds may only be accepted by the carrier or its authorized agents.
- Medium of Refund: Refunds are usually made in the same currency the ticket was purchased in. The amount of refund made in another currency is, based on the prevailing rate of exchange when the request was made.
- Non-Refundable Tickets: Taxes, fees, and charges for unused non-refundable tickets are reimburse.
Service Fees:
- No service fee is charged for refunds taken online.
- Refunds received via sales offices or customer care centers are subject to a service charge of EUR 30 (USD 40/CAD 50).
Return for TAP-Canceled Flights:
- If TAP cancels a flight, passengers will be compensated with a voucher that includes a 10% incentive bonus or refunded to the original form of payment free of that incentive.
- Refunds After Departure: Refunds whose requests are submitted after a flight departs are considered to be no-shows and fall under the fare rules attached to the ticket.
- Partial Ticket Use: Unused parts of tickets can still be refunded if only a part of them is used.
How to get a refund from TAP Air Portugal?
There are several ways you can get a refund from TAP Air Portugal. Whichever method you wish to use simply depends on how you booked your ticket:
- Online: Follow the refund instructions on TAP’s Refunds website.
- By Phone: Call TAP’s customer services hotline to fill out your application.
- Sales Outlets: You can apply for a refund at any TAP sales office
- Airport Counters: Once more, you can apply for a refund at the airport.
- Rebooking or Refund through Travel Agents: If you bought a ticket from an agency, contact the agency to refund your money.
Refunds that you obtain through online modes are free whereas refunds you get through customer service or at the airport would cost you EUR 30 for each ticket.
Conclusion
Knowing TAP Air Portugal’s cancellation policy will help you manage your trip plans successfully and avoid extra unwanted fees in case of an unfortunate situation. Be it canceling inside the free 24-hour window, dealing with unique circumstances, or negotiating the complexity of flight delays and cancellations; TAP Air Portugal has varieties at its helm to help you out.
In case of a need, passengers will find the best assistance at Skyblue Trips for a more efficient experience. We give full support, with all the tools that might be necessary for you to go through TAP Air Portugal’s cancellation process easily on your own. Use Skyblue Trips learning to ensure the smoothness of your cancellation and that you make the best travel decisions.
If you want to know about Asiana Cancellation Policy, Please go through this link.
FAQs-
A. Fees differ depending on when you cancel. You will not be charge a fee if you cancel within 24 hours of making your booking. Otherwise, there is a fee applicable.
A. TAP Air Portugal will return the total amount if a flight is cancel within 24 hours from a reservation or on some special occasions.
A. Yes, TAP Air Portugal does have a 24-hour free cancellation if it is at least seven days before departure.
A. You can cancel a flight ticket with TAP Air Portugal online, by “Manage Booking” section on TAP’s website, or you can reach their customer support at 1 (800) 903-7914.
A. Refunds for credit card purchases will be made within 7 business days, and cash and bank checks up to 20 business days from the date of purchase.
A. Refunds are determined by the type of fare, the location of purchase, and whether or not the ticket was used in full or in part. If TAP cancels or significantly changes your flight, involuntary refunds are processed.
